Privacy Policy

Privacy Policy for Filemium Cloud Storage

At Filemium, we recognize the paramount importance of safeguarding your data and privacy. We sincerely appreciate the trust you place in us and express our gratitude for taking this significant step.

This detailed Privacy Policy aims to clarify how and why we collect, utilize, store, share, and safeguard data ("customers", "users", "visitors", "members", or "you") in relation to your use of the Filemium Cloud Storage services and the website.

This Privacy Policy applies to all services offered by Filemium, including the website, the Filemium platform, and all associated pages and tools. It governs your interaction with our services, regardless of the mode of access or usage. However, it does not extend to services governed by separate privacy policies that do not integrate this Privacy Policy.


Information Gathering

Non-Personal Information
We may collect data regarding user interaction with our platform, encompassing computer type, browser details, operating system, and internet service provider.

Personal Information
Personal identifiable information may be collected through user registration, order placement, or engagement with our website features. This may include details such as name, email, and website. Users have the choice to voluntarily provide personally identifiable information. However, refusal to do so may limit access to certain activities and features on our platform.

Web Browser Cookies may utilize cookies to enhance user experience. These cookies are stored by the visitor's web browser for record-keeping purposes and to track intermittent information. Users retain the ability to configure their web browsers to reject cookies, although this may affect the functionality of certain website components.

Payment Information Processing
To facilitate our services, we may request financial account information. This data is processed by our third-party payment processors, and we do not retain financial account information within our systems.

Uploaded Data
Users can upload data to Filemium Cloud Storage for service utilization. Additional details accompanying the uploaded data are optional, and we do not require such information for any cloud storage purposes.


Automated Information Collection

Cookies and Tracking Technologies
Filemium, in conjunction with partner services, utilizes cookies and other tracking technologies to identify browsers and devices, monitor website activity, and analyze user behavior.

Transaction Logs and Maintenance
Interaction with the website may be logged for operational purposes, including personal data such as IP addresses, browser information, and timestamps. This aids in service provision, performance enhancement, and issue resolution.

Filemium employs analytics tools, such as Google Analytics, to comprehend user behavior and improve services. These tools may collect data such as page views, interaction details, and demographic information.

Data Sharing
We do not sell, share, or exchange users' personal information with external entities. Aggregate demographic data may be shared with trusted affiliates, business partners, and advertisers for predefined purposes.


Information Security Measures

Website Security
We implement various security measures, including TLS encryption for financial data transmission, to ensure the safety of personal information. Access to such data is restricted to authorized personnel only.

Affiliates and Third-Party Integration
When linking Filemium accounts to partner services, credentials are collected and processed by the respective service providers, with Filemium having no access to such data.

Email Communications
Email addresses provided during registration are used exclusively for relevant purposes, including support responses, service updates, and account notifications.

Data Retention
We retain user information for the duration of account activity or as necessary to fulfill legal obligations, resolve disputes, and enforce agreements.


Privacy Policy Updates
Filemium reserves the right to modify this Privacy Policy at its discretion, with or without prior notice. Users are encouraged to periodically review this policy for updates.

Children's Privacy Protection
Filemium services are not directed at individuals under the age of 13, and we do not knowingly collect information from or about such individuals.

Legal Disclaimer
Usage of the Filemium website indicates acceptance of this Privacy Policy. Continued use post-policy updates constitutes acknowledgment of the revised terms.

Contact Information
For inquiries regarding this Privacy Policy or our practices, please refer to our Contact page.

Latest Update: 10.02.2024